Below FAQ are some common concerns of our clients before purchasing from MotorHead.
If you have other questions, please just send it to support@motorhead.com.
Q: What types of car accessories do you offer?
A: We offer a wide range of car accessories, including but not limited to: floor mats, seat covers, steering wheel covers, car organizers, car electronics (such as dash cams and Bluetooth adapters), car cleaning supplies, and performance parts.
Q: Do you offer installation services for your car accessories?
A: No, we do not offer installation services for our car accessories. However, many of our products are designed to be easy to install yourself with basic tools and some DIY know-how.
Q: Can I return a car accessory if it doesn't fit my vehicle?
A: Yes, we have a hassle-free return policy for products that do not fit or meet your expectations. Please refer to our Returns Policy for more information.
Q: How do I know if a car accessory fits my vehicle?
A: We provide detailed product descriptions and specifications, including the make and model of vehicles that the accessory is compatible with. We recommend checking your vehicle's make and model against the product description before making a purchase.
Q: Are your car accessories compatible with both new and old vehicles?
A: Yes, our car accessories are designed to be compatible with a wide range of vehicles, both new and old. However, we recommend checking the product specifications to ensure compatibility with your specific vehicle.
Q: Do you offer any warranties on your car accessories?
A: Yes, we offer warranties on many of our products. Please refer to the product description for specific warranty information.
Q: Do you offer international shipping for your car accessories?
A: Yes, we offer international shipping to many countries. Please refer to our Shipping Policy for more information.
Q: Can I track my order once it has been shipped?
A: Yes, we provide tracking information for all shipped orders. You will receive an email with tracking information once your order has been processed and shipped.
Q: Can I pay for my car accessories with a credit card?
A: Yes, we accept a variety of payment methods, including major credit cards, PayPal, and Apple Pay. Please refer to our Payment Policy for more information.
Q: Do you offer any discounts or promotions on your car accessories?
A: No, we do not have a physical storefront. All of our products are shipped directly to customers.
Q: Can I cancel my order after it has been placed?
A: Yes, you can cancel your order as long as it has not been shipped yet. Please refer to our Cancelation Policy for more information.
Q: Do your car accessories come with installation instructions?
A: Yes, many of our products come with installation instructions. In addition, our customer support team is available to provide assistance and answer any questions you may have.
Q: Can I purchase gift cards for car accessories?
A: Yes, we offer gift cards for purchase on our website. Please refer to our Gift Card Policy for more information.
Q: Do you offer any financing options for your car accessories?
A: No, we do not offer financing options at this time.
Q: Can I place a bulk order for car accessories?
A: Yes, we offer bulk ordering for certain products. Please contact us for more information.
Q: Are your car accessories eco-friendly?
A: We offer some eco-friendly car accessories, such as biodegradable car cleaning products and reusable air filters. Please refer to the product description for more information.
