Terms and Conditions
References to Motorhead herein refer to Motorhead, LLC, or its affiliates, subsidiaries and designees as deemed appropriate by Motorhead.
Tampering with the site, misrepresenting the identity of a user, or conducting fraudulent activities on the site are prohibited.
By using the Motorhead website, you agree to:
- Disclaimers and Limitation of Liability
- Intended for Users Over 18
- How we may share that information
- Errors on Our Site
- Sales Tax Policy
- Paying for Your Order
- Validating Your Order
- Order Acceptance/Confirmation
- Return Policy
- Order Limitations
- Termination of Use
- Your Personal Information
Disclaimers and Limitation of Liability
By using the Motorhead website, you expressly agree that use of the Motorhead website is at your sole risk. The Motorhead website is provided on an "AS IS" and "as available" basis. Neither Motorhead nor its affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the Motorhead website will be uninterrupted or error-free or free from viruses or other harmful components. Neither Motorhead nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Motorhead website or the products or services offered for sale on the Motorhead website. Further, Motorhead makes no representation that content provided on the Motorhead website is applicable to, or appropriate for use in, locations outside of the United States. Motorhead and its Associates specifically disclaim all warranties for the website and the parts being sold thereon, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Motorhead or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.
Under no circumstances shall Motorhead or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Motorhead website, including but not limited to reliance by you on any information obtained from the Motorhead website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Motorhead has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Motorhead website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Certain state and federal consumer laws may apply to you.
Intended for Users Over 18
The Motorhead website is intended for use by individuals 18 years of age or older. The Motorhead website is not directed for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this site. You represent that you are at least 18 years old or are visiting the website under the supervision of a parent or guardian.
The Motorhead website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the display you see matches the product, as the display of the product depends, in part, upon third party information.
Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Motorhead reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Motorhead will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Motorhead's Return Policy.
Sales Tax Policy
Motorhead collects and remits sales tax as required by U.S. law, for transactions on partsgeek.com. If you're a tax-exempt entity, you can take advantage of tax- exempt status for applicable purchases made at partsgeek.com.
Paying for Your Order
You may pay for your orders with major credit cards issued in the United States of America. Currently, we accept Visa®, MasterCard®, American Express® and Discover® Card.
We may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.
Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.
Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Motorhead website reserves the right at any time after receipt of your order to accept or decline your order for any reason.
All sales made through the Motorhead website are subject to Motorhead's return policy. For a complete explanation of the return policy, please see Returns in our Help section.
We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.
All orders placed on this site are subject to product availability and will be shipped according to Motorhead's shipping policies.
In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.
Please review the Shipping & Deliveries page in our Help section for additional information on shipping times, rates and policies.
Termination of Use
Motorhead may, in its sole discretion, terminate your account or your use of the Motorhead website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Motorhead reserves the right to change, suspend or discontinue all or any aspects of the Motorhead website at any time without prior notice.
Your Personal Information
What We Collect
We may collect information that includes:
- Your contact information (name, mailing address, phone number, e-mail address)
- Your billing/shipping information (credit card number, shipping address)
- Your personal preferences (i.e. products purchased)
We will not knowingly or intentionally collect personal information online from children under the age of 18.
Uses of Your Personal Information
We use the personal information you provide for purposes including, but not limited to:
- Fulfilling requests for products, services or information
- Tracking and confirming online orders
- Delivering or installing products
- Providing customer services
- Offering new products and services
- Improving the effectiveness of our websites, our marketing endeavors and our services and offers
- Conducting research and analysis
- Sending marketing communications
- Performing other business activities as needed, or as described elsewhere within this Policy
How We Collect It
- The address (or URL) of the website from which you came before visiting our site
- Which pages you visit on our site
- Which browser you used to view our site
- Any search terms you may have entered while on our site
We may also use other technologies to track and understand how visitors navigate our websites.
Updating Your Personal Information
For your convenience, we provide different methods for you to update your personal information:
- Open a support ticket with your request using this Link
- Send a letter with your request and current contact information to:
User Responsibilities on partsgeek.com